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Delivery service
Procurement & Commercial Assurance
Buy well, contract for outcomes, and know your suppliers are delivering.
Most organisations pay more than they should and get less than they contracted for – not through bad faith, but through contracts nobody manages and transitions nobody assures. We bring sourcing strategy, commercial design and independent assurance of supplier delivery, with your procurement team leading.
The problems we hear
“We have 400 suppliers and 4 people managing them.”
Renewals received rather than led; value leaking at every one.
“The SI says green. Our people say otherwise.”
No independent view of supplier delivery until the milestone slips.
“We’re moving outsourced services to a new provider with a fixed end date.”
Knowledge-transfer, data and coordination risk across lots and geographies.
What we deliver
01
Sourcing and vendor strategy
The right mix of partners, and renewals you lead with a plan.
02
Commercial and contract design
Contracts that reward outcomes, with exit and scale-down built in.
03
Procurement operating model
A function sized and skilled for the spend it manages – including a centre of excellence where it fits.
04
Supplier delivery assurance
Independent assurance of SI and outsourcer delivery for the sponsor, not the supplier.
05
Transition and service integration
Provider-to-provider moves governed across lots, with phase gates and knowledge transfer assured.
06
Spend and licence value
Every platform, every contract, every renewal date – one picture agreed with finance.
07
Category and spend analytics
Spend seen by category, supplier and contract – the picture that starts every saving.
08
Outsourcing and BPO advisory
Whether to outsource, to whom, on what terms – and how to exit if it doesn’t work.
A way in, not a methodology.
Every delivery service starts small and earns the next step. Most begin with a short diagnostic that tells you what’s true before anyone commits to a programme.
Step 1
Review
Spend, contracts and supplier performance baselined; quick wins and risks surfaced.
4–6 weeks
Step 2
Design
Sourcing strategy, commercial models and the assurance framework.
6–10 weeks
Step 3
Assure
Independent assurance through transitions and major programmes, scaling down as your team takes over.
Programme-length
Who delivers it with
Delivery services are staffed from the practices below and, where it fits, run through our as-a-service offices so governance and value tracking come built in.
Seen in practice
Case study · Consumer & Manufacturing
Industrial electrification manufacturer: Independent assurance for a provider-to-provider BPO move
Governance and independent challenge for a procurement CoE, P2P and AP transition.
Read the case study →
Case study · Consumer & Manufacturing
Global FTSE 100 manufacturer: A PMO refresh mid-programme
43% fewer contracted resources and 34% lower contractor spend.
Read the case study →
Practitioners at a glance
Three of the people who lead Procurement & Commercial Assurance work. Drawn from a network of 5,000+ practitioners averaging 14 years in their field.
Stuart
Stuart moved from PMO to independent assurance partner on a multi-country BPO transition – assurance, not marking homework.
Kate
Kate leads renewals rather than receiving them, with contracts that reward outcomes and exits built in.
Dan
Dan builds the one picture of platforms, contracts and renewal dates that finance agrees with – then finds the savings.