
Technology Value & Performance
Case study · Government & Education
Leading UK university: Embedding benefits management as a capability
Client
A leading UK research university
Challenge
Making benefits management a reusable capability rather than a one-off exercise
Services
Technology Value & Performance
Timeline
Capability build
1
reusable benefits capability embedded
✓
unplanned benefits identified and used to re-prioritise projects and resources
The situation
Benefits were written into business cases and forgotten. Projects were prioritised on who shouted loudest.
What we did together
We embedded a reusable benefits capability across the organisation and identified unplanned benefits that changed how projects and resources were prioritised.
“Benefits became a conversation, not a column.”
Portfolio Director

Benefits review.
What’s different now
Benefits management is now how the university decides, and return on its portfolio is measured and maximised.




