Work & Workforce Transformation
Programme Design & Delivery
Case study · Consumer & Manufacturing
Global packaging leader: One way of working across 40+ countries and 20+ languages
Client
A global packaging group integrating acquired businesses
Challenge
Decades of federated decision-making: core processes different in every region, duplicated spend, out-of-support systems
Services
Work & Workforce Transformation
Programme Design & Delivery
Timeline
18 months · programme, PM, BA, integration, change and comms experts
40+
countries live on unified tools and ways of working
20+
languages
£M
saved in service delivery and capex
The situation
Every region had its own version of the core processes, its own tools and its own spend. Post-merger business units needed integrating. A rigid global playbook had failed before.
What we did together
We built a networked team around the shape of the risk. We earned credibility first in a large, change-averse market, used the UK rollout as the proof milestone, then accelerated onboarding with repeatable rhythms rather than rigid playbooks.
“We figured out how to move faster, onboard better, and bring more countries in at once. The programme we’ve delivered is proof of that.”
Nye, Programme Manager
Country onboarding rhythm board.
What’s different now
Unified tools and ways of working are live in more than 40 countries. Unsupported systems have been retired. Governance and spend visibility improved, with millions saved in service delivery and capex while customer experience and resilience improved.
