Technology Value & Performance
Programme Design & Delivery
Case study · Consumer & Manufacturing
FTSE 100 packaging manufacturer: From IT to a global digital organisation
Client
A FTSE 100 paper-based packaging group: 45,000 users, ~1,000 IT staff, 48 countries
Challenge
The CIO needed to know whether strategy, applications, infrastructure and operating model could support global growth – and the move from ‘IT’ to a global IS organisation
Services
Technology Value & Performance
Programme Design & Delivery
Timeline
Diagnostic → multi-year programme
48
countries in scope
£10M+
annual savings identified in the business case
1
transformation office stood up to steer delivery
The situation
Decades of growth by acquisition had left a federated IT estate. The CIO wanted an honest answer: was the organisation fit to support the group’s ambitions, and what would it take to become a genuinely global digital function?
What we did together
A small specialist team reviewed IT strategy, operating model, architecture and digital plans alongside the client’s own people, producing a refined Digital Enabler Strategy: data-centre consolidation, application rationalisation, a revised global IT operating model, and a transformation office to steer delivery. We were then asked to help implement it.
“They told us what to stop as clearly as what to start.”
Group CIO
Operating model design session.
What’s different now
A multi-year programme followed: data-centre consolidation, agile working, integrated service delivery and global ways of working. Savings identified in excess of £10m a year.
